Game Variety
BitStarz had some of the highest quality games we’ve seen with some of the best and fastest loading graphics. All of their games are on full display and can be played without ever creating an account if you want to test them out first. This is clearly done because they know they can stand behind the quality of their products. On the casino games side of the spectrum, it was refreshingly the same story. Lots of choices and high quality as well as live dealer games to choose from. It’s common to find online casinos with great slot games, but it’s oddly rare to find ones with high-quality casino table games like we found at BitStarz. Their games are a must check out. We docked a quarter point because we would like to see them add some branded game options.
Banking
We fully expected BitStarz to be Bitcoin only or have a few cruddy options to support the Bitcoin. We’re not sure if we could have been more wrong. With 13 different deposit options and 9 different withdrawal options, BitStarz takes the cake with flexibility. Not only that, but their withdrawals are all but one completely fee free. We did dock half a point because their deposits have very small fees attached which were a little strange but is more than made up for with the free withdrawals..
Bonuses
The bonuses and promotions section of the site is complete and well laid out for everyone to see. They have several different deposit bonuses, game specific promos, and also some day specific promos and rake races to take advantage of. A big perk of the promotions as well is that they don’t require any opting-in like a lot of sites and just give the promos and bonuses to everyone automatically. We took half a point of our rating because the deposit bonuses were somewhat smaller than other sites we’ve reviewed but that’s more because they were spread out and can be offered on almost all deposits, not just your first one.
>>>Link to BitStarz Casino<<<
Customer Service
The customer support options were fantastic at BitStarz. They offered live chat, social media support (Twitter and Facebook), email support, and phone support. An additional feature they had we really liked was the ability to request a call from the site so that you’d never be charged any phone fees and you wouldn’t have to wait on hold forever if they had abnormally high call volumes. This is a very professional move by them, and we were big fans.
User Interface
Everything on the BitStarz platform is well laid out and easy to find. The games are able to be sorted multiple ways, and they even have a search function. Graphics and layout were done the right way and really do a great job of creating a much more impressive experience for the users. We highly recommend at least navigating to the site once to see what we’re talking about. The quality and feel of the site are immediately noticeable and make for an altogether better experience from the second you step digital foot on their platform.
Slots
We have to confess something here. While researching the slot games for BitStarz, we lost a lot of time playing their games. The games are all set to be played for free without an account to try out, and the quality of the games is incredible. Graphically speaking, we’re not sure if we’ve seen anything else of higher quality before.
It sounds like we’re just on cloud nine with this section, but the quality is really that great. What’s awesome is as we mentioned, you can play all of the games for yourself without having to take the time to create an account. See for yourself what you think of the quality. The only thing we could offer as a possible improvement would be to get their hands on some branded games (games named after actual TV shows or movies). These aren’t a must have, but slot fans are usually pretty big fans of them.
The organization of the slots was also extremely well done. Games were searchable and able to be sorted from A to Z or by gaming provider. Usually, we’ll see one or two of these three options for sorting and searching, but rarely all three.
>>>Link to BitStarz Casino<<<
The list of gaming providers they purchased their slot games from are the following:
Asia Gaming
Betsoft Gaming
Booming Games
Endorphina
Pocketdice
SoftSwiss
Here is the complete list of slot games offered at BitStarz.
2 Million B.C.
2016 Gladiators
2027ISS
4 of a King
4 Seasons
7th Heaven
A Christmas Carol
A Night in Paris JP
Africa Gold
After Night Falls
Alkemor’s Tower
Arrival
At The Copa
At the Movies
Aztec Magic
Aztec Treasures
Barbary Coast
Birds
Black Gold
Blast Boom Bang
Book of Pyramids
Boomanji
Booming Gold
Booming Seven
Booming Seven Deluxe
Brave Viking
Charms And Clovers
Cherry Bomb
Cherry Bomb Deluxe
Cherry Fiesta
Chicago Nights
Chimney Sweep
Chunjie
Classico
Cold Cash
Crazy Starter
Cuckoo
Desert Drag
Desert Treasure
Diamond Progressive
Diamond Vapor
Dolphin´s Luck
Dr. Jekyll & Mr. Hyde
Enchanted JP
Event Horizon
FaFaTwins
Fairy Tale
Fantasy Park
Football
Frankenslot’s
Freemason´s Fortune
Fresh Fruits
Fruit Zen
Gangster Gamblers
Geisha
Gems & Stones
Genie Wishes
Gladiator
Gladiators
Goal!!!
Gold Diggers
Good Girl, Bad Girl
Great88
Greedy Goblins
Gypsy Rose
Harvest Fest
Hawaii Cocktails
Heist
House of Fun
Ice Pirates
In Jazz
It Came From Venus JP Plus
Jackpot Jamba
Jetsetter
Jewels
Johnny the Octopus
Joker´s Wild
Kawaii Kitty
Legend of Qu Yuan
Lost
Lotus Love
Lucky Blue
Lucky Drink
Lucky Drink in Egypt
Lucky Lady’s Clover
Lucky Seven
Lucky Sweets
Macarons
Mad Scientist
Madder Scientist
Mamma Mia
Mega Gems
Merry Spinning
Minotaurus
Mongol Treasure
Monster Munchies
More Fresh Fruits
More Gold Diggin
Mr. Vegas
Ned and his Friends
Ninja
Octoberfest
Oh Catrina!
Once Upon A Time
Origami
Pachamama
Paco and the Popping Peppers
Piggy Bank
Pinocchio
Platinum Lightning
Princess of Sky
Princess of Swamp
Princess Royal
Puppy Love Plus
Retromania
Revolution
RockStar
Rook’s Revenge
Royal Reels
Safari
Safari Sam
Santa´s Kiss
Satoshis Secret
Scratch Dice
Scratcherz
Scroll of Adventure
Shaman
Shark Meet
Sin City Nights
Slotfather JP
Slotfather2
Slotomoji
Slotomon Go
Slots Angels
Sparkling Fresh
Stone Age
Sugar Pop
Sushi
Sushi Bar
Tailgating
Temple Cats
The Curious Machine Plus
The Emirate
The Exterminator
The Ghost Walks
The Ghouls
The King
The Tipsy Tourist
The True Sheriff
The Vampires
The Vikings
Three Wishes
Treasure Room
True Illusions
Twerk
Tycoons Plus
Ultra Fresh
Under the Bed
Under the Sea
Undines’s Deep
Urartu
Viking Age
Voodoo
Weekend In Vegas
West Town
WhoSpunIt Plus
Wild Cherries
Wild Fruits
Wild Jester
13 of the games were also tied to jackpots ranging from around €3,000 to around €25,000.
Other Casino Games
The casino games section of BitStarz was broken down into Table Games and Live Casino (live dealer) games. Game selection for the table games was pretty good, though, we didn’t see craps as an option. The big standout of these games was the quality. The games for once didn’t look like they were made in the 1990’s and looked to be up to date with current technologies. Surprisingly, this area of most big name sites is usually ignored.
All games were also available to play for free and without creating an account, again a testament to the fact the site believes in the quality of their games (which they should).
Here is the complete list of games under the Table Games tab.
American Blackjack
American Roulette
Baccarat
Blackjack Surrender
Caribbean Poker
Casino Hold`em
Double Exposure
Double Joker
Draw Hi-Lo
European Roulette
Hi-Lo Switch
Joker Poker
Let it Ride
Multihand Blackjack
Multihand Blackjack Pro
Multihand Joker Poker
Oasis Poker
Pontoon
Texas Hold`em
Trey Poker
Wild Texas
The Live Dealer section of Bitstarz had six different offerings for Live Casino that were again of top-notch quality. These games require you to log-in to play so you will need to create an account if you want to investigate these for yourself and try them out. The game selection was almost all Baccarat, and all of the dealer pictures listed were of Asian dealers. Our guess is they may be catering this section to a certain clientele.
Offerings included the following:
Baccarat (AGIN)
Baccarat (AGQ)
Baccarat (BID)
Baccarat (VIP)
Sicbo (AGQ)
Dragon Tiger (AGIN)
Banking Options
The banking section of BitStarz was actually the most surprising for us by quite a bit. We expected a site with “Bit” in their name to be a Bitcoin only site or one that had Bitcoin as the main method of depositing and withdrawing with a few other small options that weren’t very attractive.
BitStarz, though, has a ton of different options including more than a lot of the non-Bitcoin sites do. The big bonus kicker was that almost all of their withdrawal options were completely fee free (one option was 0.2%) and were either instant or took 1-3 banking days. This is really unheard of from most sites in the industry and should be reason enough to want to check this site out. Strangely, there were some fees with the deposit options which are usually the other way around with the sites. The fees were low, though, and they did have several options that were fee free for you to use, so they were easily avoidable.
On top of all of this, they also did a fantastic job laying out all of the information with deposits and withdrawals clearly. This is fantastic news because there is nothing more annoying that trying to get money onto a site or off of a site and not being able to figure out what options you have or how they work.
Deposit Options
Visa
Deposit Min: €20
Deposit Max: €4,000
Fee: 2.5%
Mastercard
Deposit Min: €20
Deposit Max: €4,000
Fee: 2.5%
Bitcoin
Deposit Min: 0.0001 mBTC
Deposit Max: N/A
Fee: Free
Maestro Logo
Maestro
Deposit Min: €20
Deposit Max: €4,000
Fee: 2.5%
Skrill
Deposit Min: €20
Deposit Max: €4,000
Fee: 2.5%
Neteller Logo
Neteller
Deposit Min: €20
Deposit Max: €4,000
Fee: 2.5%
Bank Transfer
Deposit Min: €20
Deposit Max: €4,000
Fee: Free
Sofort
Deposit Min: €20
Deposit Max: €4,000
Fee: Free
Cubits Logo
Cubits
Deposit Min: €5
Deposit Max: €4,000
Fee: 0.5%
Paysafecard
Deposit Min: €20
Deposit Max: €4,000
Fee: 2.5%
iDeal
Deposit Min: €20
Deposit Max: €4,000
Fee: Free
Trustly
Deposit Min: €20
Deposit Max: €4,000
Fee: Free
Comepay Logo
Comepay
Deposit Min: €20
Deposit Max: €4,000
Fee: 5%
Withdrawal Options
Visa
Withdrawal Min: €40
Withdrawal Max: €4,000
Fee: Free
Processing Time: 1-3 Days
Mastercard
Withdrawal Min: €40
Withdrawal Max: €4,000
Fee: Free
Processing Time: 1-3 Days
Bitcoin
Withdrawal Min: 0.0001 mBTC
Withdrawal Max: 20 BTC
Fee: Free
Processing Time: Instant
Skrill
Withdrawal Min: €40
Withdrawal Max: €8,000
Fee: 2.5%
Processing Time: Instant
Neteller Logo
Neteller
Withdrawal Min: €40
Withdrawal Max: €8,000
Fee: 2.5%
Processing Time: 1-3 Days
Bank Transfer
Bank Transfer
Withdrawal Min: €100
Withdrawal Max: €4,000
Fee: Free
Processing Time: 1-3 Days
Sofort
Withdrawal Min: €40
Withdrawal Max: €4,000
Fee: Free
Processing Time: 1-3 Days
Comepay Logo
Comepay
Withdrawal Min: €20
Withdrawal Max: €4,000
Fee: 0.2%
Processing Time: Instant
Cubits Logo
Cubits
Withdrawal Min: €5
Withdrawal Max: €4,000
Fee: 0.5%
Processing Time: Instant
Bonus Promotions
We’re beginning to expect quality from BitStarz in every section we review which is definitely a good thing. In regards to bonuses and promotions, again, they haven’t let us down. The site has several welcome and deposit bonuses, individual game promotions, and a rake style race competition. These promotions are all clearly laid out on the website with all pertinent details readily available without having to contact support to try and get them to clarify.
Sign Up Bonus
BitStarz advertises that you can get 20 free spins in their casino without ever depositing and by just creating an account. Even if you don’t plan on playing here long term, it might be worth checking out this promotion and at least taking a shot at your free spins. Again, promotions like this are usually only run by casinos that are extremely confident in their product and believe that after trying it out you will stick around for more action.
First Deposit Bonus
On your first deposit, BitStarz will give you a 100% match bonus up to €100 or 1 Bitcoin as well as 180 free bonus spins.
Second Deposit Bonus
On your second deposit, BitStarz will give you a 50% match bonus up to €100 or 1 Bitcoin. No free spins this time but still some free money.
Third Deposit Bonus
On your third deposit, BitStarz will give you a 50% match bonus up to €200 or 2 Bitcoins.
Fourth Deposit Bonus
On your fourth deposit, BitStarz will give you a 100% match bonus up to €100 or 1 Bitcoin.
Monday Reload Bonuses
If you happen to need to load more money onto the site, they offer a Monday specific reload bonus of 50% up to €50/ 250 mBTC.
>>>Link to BitStarz Casino<<<
Rook’s Double Cash Bonus
If you play the slot game Rook’s Revenge Double Cash, the casino will double your win if you land 5 red mask symbols together on a horizontal row.
Slot Wars
Earn additional free cash and free spins every week by playing any of your favorite slot games. Players will earn points for how much they are playing and will be put onto a leaderboard for the week. The top 30 players every week will win their share of €1000 and 250 free spins.
Table Wars
This promotion is extremely similar to slot wars except for table games. The prize pool is the same at €1000 for the week but is only paid out to the top 20 players meaning that the weekly winner will receive a larger prize than with the slot wars (€500 instead of €300).
Free Spins Wednesdays
If you make a deposit on Wednesday and wager the same amount before midnight, you will be awarded a bunch of free spins.
Promotions at BitStarz is unlike some other casinos, you are not required to opt-in to receive the bonuses. They are automatically given and applied to all players which, frankly, is the way things should be.
Customer Service
The customer service options were fantastic for BitStarz, and they had something that we’ve only seen a handful of times that we’re big fans of as well. First, they had live chat support which is a must in today’s world of online gaming. They also had email support as well as social media support through Twitter and Facebook. This is something we don’t see very often from sites which is surprising in today’s world.
The site also had phone support which we’ve seen before, but they additionally had the option for you to request a phone call from the site. This means that you wouldn’t have to worry about any fees associated with making the call and you wouldn’t have to worry about waiting on hold to talk to an agent. If they’re experiencing higher than normal call volumes, you don’t have to sit there glued to a phone waiting for the agent. This was a really cool support feature that we rarely see.
In addition to all of this, BitStarz advertises that every single one of their agents has to have 3+ years of customer support experience before they’ll even hire them. They also boast that their “Support Heroes” are extremely well versed in every aspect of the company. If this is all true (which it appears to be), they’ve set the standard in customer service for the industry.
Conclusion
To be completely honest, we weren’t expecting to find such an awesome experience when we reviewed BitStarz. We expected them to be another cookie cutter, run of the mill casino that offered Bitcoin, end of story. What we found was a casino that has hired the right staff and the right developers who have created a really nice product in a tight little package. It’s hard to snuff your nose and super high-quality games, free withdrawals, and creative promotions that are spelled out well and don’t require opt-in.
The only things we’d like to see them get rid of are the small deposit fees, but we can live with that for now with the rest of the perks and the free and instant withdrawals. We definitely recommend giving this casino a try especially because you can check out and play all of the games without even making an account.
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